Nokia Network Services Platform (2023)

Designing new UI features and foundational design system components for an enterprise SaaS

Introduction

01.

Nokia's Network Services Platform help providers manage and automate their IP and optical networks operations.

In the summer of 2023, I had the opportunity to join Nokia's network infrastructure UX team as a product design co-op. I designed in a total of 12 sprints and owning tickets and tasks spanning new features for NSP, adding and improving existing design components and patterns, or helping the team move their design library from Marvel to Figma.

Role

Product Design Co-op

Team

Network Infrastructure

Contribution

Feature Design, Design System Maintanence

Duration

8 months

Contributions

02.

My time at Nokia was incredibly fulfilling, defined by personal growth, meaningful connections, and a deeper understanding of the industry.

Under amazing mentorship, I got to experience every aspect of being a product designer at an enterprise-scale organization. From learning how to work in an AGILE environment, to communicating design rationale to cross-functional stakeholders, every day was a learning opportunity.

Below are the metrics I achieved after the 8 months term.

3

New NSP features

Translating PM requirements into designs flows, and passed off to dev through a detailed spec.

10

New/improved system components

Designed and implemented in code to Nokia's FreeForm Design System codebase.

24+

Components recreated in Figma

As part of the NSP team's initiative to migrate their design system from Marvel to Figma.

2

Large-scale prototypes built

In preparation for usability testing at SReXperts, Nokia's annual product showcase.

My Design Process

03.

Whether designing new core components for FreeForm or feature tickets for NSP, I followed a consistent design process.

I learned to write implementation-ready design specifications, with detailed annotations describing interaction behaviors and documentation of all associated design tokens used within the design.

For my capstone project, I was given the opportunity to take the design lead on an epic feature that allowed table rows within a schema-form table to be multi-selected and then bulk edited, replaced, and deleted.

The process of this project was filled with difficult conditional logic and engineering constraints that required thoughtful design consideration.

This was a project I’m particularly proud of, and it was ultimately shipped in August 2024 as part of NSP Release 24.8.

Miscellaneous Tasks

04.

A small portion of my work done at Nokia was devoted to helping the UX team transition from Marvel to Figma by faithfully recreating design components for it to be scalable, customizable and responsive.

Utilizing Figma auto-layout, system tokens, variants, variables, grids, and constraints, I made sure the components were production-ready and that designers could easily drag and drop into their work.

In preparation for SReXperts, a bi-annual product showcase event showcasing Nokia’s IP network solutions, I prototyped many upcoming features UI flows for usability testing and demonstration purposes.

Using variables, conditionals and expressions, I created high fidelity, realistic prototypes that dynamically adapts based on users inputs in Figma.

Conclusion

08.

Experienced being a designer in an Agile environment, designing within sprints and tracking my tasks using tickets.

On a typical day, I would handle multiple tasks and tickets at different stages of the design process. I've learned to prioritize my tickets, validate early, maintain open channels with with engineers and stakeholders, and also actively participate in sprint reviews and stand-ups for transparency.

Nokia had an well established co-op program with amazing mentorship.

The Nokia co op cohort had over 50 students each semester, which gave me the chance to connect with people from different disciplines across the country. Every co op was paired with a mentor, and throughout my eight month term I received ongoing design and career guidance.

Seeing products and features as parts of a holistic system.

I led the entire process from early discovery and research through ideation, design iterations, and final handoff of a detailed specification to engineering. Seeing the feature get shipped was incredibly rewarding, and the experience really solidified my confidence that this is the path I see myself pursuing.

Let's get in touch.

Designed by Sherman Ming @2026